Market research studies show that 40% of unplanned application downtime is caused by application failures or “bugs”; 40% by application errors and only 20% by hardware, environmental factors or disasters. Therefore, 80% of unplanned downtime can be alleviated by improvement of IT processes, pre-deployment testing and complete operations training. But not all organizations have the “know-how” or resources to perform the software testing process. Software testing is crucial, but it is certainly not the core activity of most organizations that need it. Outsourcing this process will allow a company to focus on it’s core activities while software testing experts can handle the work proficiently, ensuring quality results. The company will save time and money on a process that would otherwise be too tedious and exhausting if performed internal.
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